Important: By creating an account with 11kkfb, you are deemed to have read and agreed to these Terms and Conditions in full. No one under the age of 18 is permitted to use this Platform.
1 Introduction & Acknowledgment
11kkfb (referred to hereinafter as the "Platform", "we", or "us") is an online gaming and betting platform operating in Bangladesh. These Terms and Conditions constitute a legally binding agreement between 11kkfb and its users (referred to hereinafter as "Player" or "you").
These Terms and Conditions take effect as soon as you register, log in, or use any service on 11kkfb. Please read this document carefully before you start using the Platform. If you object to any of the terms, please refrain from using the Platform.
11kkfb reserves the right to update these Terms and Conditions from time to time. Continued use of the Platform following any changes will be considered your acceptance of the revised terms. The latest version will always be available on this page.
Although these terms are published in Bengali, the original English version shall prevail in the event of any dispute. Please contact our support team for clarification on any ambiguities.
2 Account Registration and Verification
To open an account with 11kkfb, you must meet the following eligibility requirements:
- Users must be 18 years of age or older. Accounts belonging to minors will be closed immediately and all deposited funds may be forfeited.
- Each person may only open one account. Operating multiple accounts is strictly prohibited.
- All information provided at registration must be truthful, accurate, and up to date.
- Your account password and login credentials must be kept strictly confidential. You must not allow anyone else to access your account.
- You are solely responsible for all activity carried out on your account.
KYC Verification: 11kkfb complies with regulatory requirements and follows the Know Your Customer (KYC) process. Before making a withdrawal, or when a transaction exceeds a certain threshold, you may be required to submit proof of identity, proof of address, and other relevant documents. Withdrawals may be put on hold until verification is complete.
Safety Tips: Enable two-factor authentication (2FA) on your account. If you notice any suspicious activity, report it to our support team immediately.
3 Payment & Transaction Regulations
11kkfb supports a variety of payment methods, including mobile banking, bank transfers, and e-wallets. All transactions are processed in BDT.
- Minimum and maximum deposit limits are set according to platform guidelines and are subject to change.
- Deposits are usually credited instantly, though banking delays may occasionally cause a slight processing time.
- Withdrawal requests are typically processed within 24 hours. VIP members receive priority withdrawal treatment.
- A verified account is mandatory for withdrawals.
- Withdrawals may only be made via the same payment method used for the deposit, unless otherwise approved.
- If any fraudulent or suspicious transaction is identified, 11kkfb reserves the right to investigate and, if necessary, place it on hold.
- Deposits or withdrawals from third-party accounts are strictly prohibited.
Please Note: We are obligated to comply with Anti-Money Laundering (AML) laws. Any suspicious transactions may be reported to the relevant authorities.
4 Bonus & Promotion Terms
11kkfb regularly offers bonuses and promotional deals. Each offer has its own terms and conditions, which are clearly stated on the promotions page. General bonus policies include:
- Welcome Bonus: New members may receive a welcome bonus on their first deposit. A wagering requirement must be met before the bonus can be withdrawn.
- Wagering Requirement: Bonus amounts must generally be wagered at a specified multiplier (e.g., 30x). The bonus funds cannot be withdrawn until the wagering requirement is met.
- Duration: Each bonus has a set expiry period. Any unused bonus will be voided once it expires.
- Game Restrictions: Some bonuses may only be used on specific games. Please read the full terms of each offer carefully.
- Multiple Accounts: If the same individual attempts to claim bonus benefits through multiple accounts, all associated accounts will be closed.
- Bonus Abuse: If Bonus Abuse is confirmed, the bonus will be voided and the account may be suspended.
11kkfb reserves the right to modify, suspend, or cancel any bonus offer at any time. To view current promotions, Promotions Page Visit.
5 Gaming & Betting Regulations
The following rules must be observed when playing games and placing bets on 11kkfb:
- Bet Acceptance: A bet is only considered valid once it has been successfully confirmed. Any bet left unconfirmed due to a system error will be treated as void.
- Technical Issues: If a round is left incomplete due to a network issue or game crash, 11kkfb will investigate and make a fair decision.
- Incorrect Odds/Payout: If incorrect odds or payouts are displayed due to a system error, 11kkfb reserves the right to cancel or correct the affected bets.
- Match Fixing & Fraud: Any attempt to manipulate game outcomes or gain unfair advantages will result in permanent account closure.
- Automated Software: The use of bots, scripts, or automated software is strictly prohibited.
- Dispute Resolution: If you dispute a game result, contact the support team within 72 hours. Server logs will serve as the final evidence.
All our games use third-party audited RNG (Random Number Generator) technology, ensuring completely fair and verifiable outcomes.
6 Responsible Gaming Policy
11kkfb is firmly committed to responsible gaming. Gaming is a form of entertainment — it should never be used as a source of income or a way to pay off debts.
- Deposit Limits: You can set daily, weekly, or monthly deposit limits on your own account.
- Self-Exclusion: If you feel that gaming is getting out of your control, you can apply for a temporary or permanent self-exclusion.
- Cooling-Off Period: There is an option to temporarily deactivate your account for a set period of time.
- Reality Check: The platform will send you reminders if you have been playing for an extended period.
- Minor Protection: Please use parental control software on your device to prevent minors from accessing this Platform.
To learn more about problem gambling, visit our Responsible Gaming Visit the page.
Warning: Gaming addiction is a serious issue. If you or someone you know shows signs of addiction, please seek professional help.
7 Data Protection & Privacy
11kkfb treats the protection of your personal information as a top priority. For full details on how we collect, use, and store your data, please refer to our Privacy Policy.
- Your personal information is protected with SSL encryption.
- 11kkfb never sells your personal information to third parties.
- Information may be shared with authorities in cases involving legal obligations or fraud investigations.
- You have the right to request access to, correction of, or deletion of your personal data.
To read the full Privacy Policy Privacy Policy Page Visit.
8 Account Suspension or Closure
11kkfb may temporarily or permanently close your account under the following circumstances:
- Any breach of these Terms and Conditions.
- Registering with false or misleading information.
- Operating multiple accounts.
- Bonus system abuse or fraudulent activity.
- Failure to cooperate with KYC verification.
- Suspicion of money laundering or illegal activity.
- Failure to verify age or providing a false date of birth.
You may also request account closure at any time. You will be given the opportunity to withdraw any valid balance before the account is closed, unless an active investigation is underway.
In cases of fraud or serious violations, balances may be forfeited and legal action may be taken.
9 Limitation of Liability
11kkfb is committed to delivering the highest quality of service; however, our liability is limited in the following areas:
- 11kkfb is not liable for any losses caused by internet connectivity issues or device failures.
- 11kkfb is not directly liable for losses caused by server issues on the part of third-party game providers.
- 11kkfb is not liable for service disruptions caused by natural disasters, cyberattacks, or other unforeseen events.
- 11kkfb is not liable for any account compromise resulting from your own negligence.
- 11kkfb does not provide compensation for financial losses incurred through gaming.
Under any circumstances, 11kkfb's maximum liability is limited to the total amount you have deposited in the last 30 days.
10 Changes & Updates to Terms
11kkfb may modify, amend, or update these Terms and Conditions at any time. For significant changes, we will notify you by email or via a platform notification. Continued use of the Platform after any changes have been made will be considered your acceptance of the updated terms.
This page is updated regularly. Come back here to always read the latest version.
Last Updated: January 2026. We regularly review and improve our policies.
Contact Us
If you have any questions about these Terms and Conditions or wish to resolve a dispute, please contact our support team.
- Email: Our email is [email protected] — feel free to reach out at any time.
- Live Chat: Log in to the platform and reach us via live chat.
- Response Time: We typically respond to all enquiries within 24 hours.